FAQs

Rates

The rates listed below are in U.S. dollars. Rates for holidays are not published, but we would be happy be quote them for you by phone or email. Cozumel Cabana

Property	Nightly Rate	Weekly Rate	Bi-Weekly Rate	Monthly Rate
Jordan Suites	$80	$500	$750	$1000

Additional nights are $50 per night after the first week.

Deposits

We require 50% of the rental fee to reserve the property and full payment 30 days prior to occupancy. In addition, we collect a $150 security deposit and a 14% IVA tax, both of which are due with the final payment. (The IVA is collected by the Mexican government on all tourist rental properties. Please note that the 14% tax must be added to the total rental balance.)

The security deposit is fully refundable, provided no damage is reported, and will be refunded to you 15-30 days after your departure from the property.

Cancellations

Each cancellation will be assessed a $50 processing fee. We provide full refunds, less the processing fee, only if we can re-book the property for the identical travel dates and at the same rental rate. If the property remains vacant, no refund is issued. An alternate date can be scheduled based upon availability.

If you’re concerned that cancellation is a possibility, you should consider procuring cancellation insurance to protect yourself. It’s available for a nominal fee through any major travel agency.

Contact your travel agent for more information.

We do not have set time requirements for booking reservations, but we do advise our guests to book early for their choice of dates and accommodations.

Need more information?

If you have any questions, please call us at 1-877-887-7373 or e-mail us at reservations@cozumel-getaways.com.